Contact Us


Store Location:
Warehouse/Showroom and Headquarters

Open Air Lifestyles, LLC,
10134 Radiance Dr.
Ira Township, MI 48023

Hours:
Monday - Friday: 8am - 5pm
Saturday & Sunday: 9am - 1pm





Phone Customer Service

Please call us toll free at (877) 548-5697. Our hours are 9am � 5pm Eastern Standard Time, Monday through Friday and 9am - 1pm Eastern, Saturday & Sunday. Voice: 1-586-716-2233 and Fax: 586-716-3233



Policy page and return information

Please check our Policy Page and Return Information for more information.

How do I Report Damaged or Missing Products?

Please contact us toll free at (877) 548-5697.

How do I cancel my order?

Order cancellations must be received before the order has shipped. Please call us toll free at (877) 547-5697 to cancel your order.

Right to Reject or Refuse Orders

Open Air Lifestyles, LLC reserves the right to reject or refuse any order, for any reason. Customer will be notified by email and no charges will be made to the customer's credit card. If a charge had been made, it will be refunded back to the customer.

Signature Required Policy

Signatures may be required on orders of any size, although we typically do not require signatures for orders under $100. Please contact FedEx to complete a signature waiver form if you do not wish to sign for your package. Contact FedEx at 1-800-GO-FEDEX, or 1-800-463-3339.

Special Orders

If you wish to customize your order, place a bulk order, or have special shipping instructions, please call us toll free at (877) 548-5697 and we will gladly assist you. Please note that special orders may not be returned, exchanged, or otherwise refunded.

Why Open Air Lifestyles, LLC is working hard to become a top supplier of exclusive patio furniture collections in the market today.

At Open Air Lifestyles, LLC, we believe that just as great design is the heart of all fine furnishings; exceptional quality must be the soul of all outdoor patio furniture. Alluring comfort and exquisite style infuse everything we do - creating great collections, hand-crafted one item at a time, to quality standards that are some of the highest in the industry. Open Air Lifestyles, LLC outdoor patio furniture fulfills many outdoor applications, commercial or residential, complements many different architectural styles, and offers a wide variety of styles that fit any and all outdoor living spaces. Every piece of Open Air Lifestyles, LLC outdoor patio furniture expresses a rare sense of belonging with careful attention to scale, proportion and detail. The results are timeless designs that gratify today and delight tomorrow. Open Air Lifestyles, LLC design department works tirelessly to develop new wicker patio furniture, cast aluminum patio furniture, aluminum sling patio furniture and teak patio furniture to grace the industry each and every year. Created by Open Air's own design team, every piece of Open Air's aluminum, wicker or teak outdoor patio furniture celebrates an unmistakable spirit of style, comfort and quality that is uniquely Open Air Lifestyles, LLC. We're here to help you 7 days a week. If you have any questions about our Patio Furniture, about ordering on our website, or questions about any collection, please do not hesitate to call us today TOLL FREE at 1-877-548-5697.

"All intellectual property rights existing in our designs and products are and will remain the property of Open Air Lifestyles. Any infrigement of these rights will be legally pursued vigorously"!!!!!


Testimonials

Order: 45409
Rating: Excellent: 5 STARS
Comments:
Hello Open Air Lifestyles,

Well you did it again. Excellent customer service. The table is super nice with the glass on it, And, I love the way it looks. We had a lovely party and the back yard came to life with all the folks mingling around and staying for 6 hours do to the weather and comfort of outdoor living!

Thank you and may God bless you and your business success,

Cinthia

Order: 41258
Rating: Excellent 5 STARS
Comments:
Dear Sirs & Ladies:

We received our shipment yesterday via Averitt Trucking. It took a bit of time putting the 5 tables together, but after a while it was time to arrange everything on the patio.

Was are completely delighted with our purchase. The furniture was extremely well made, and the cushions are very comfortable. Several of our friends came over to have a look, and they too were impressed.

Thank you so much. We will certainly recommend Open Air to anyone.

Sincerely

Mike & Karen

Order: 40587
Rating: Excellent 5 STARS
Comments:
Dear Open Air Lifestyles:

Thought you might enjoy this picture! I added the rear throw pillows for a different look.

We love this set so much!!

Tracy
Order: 40264
Rating: Excellent 5 STARS
Comments:
Hi Open Air

The furniture looks beautiful on our deck. In case you wanted our family to recommend to your future clients, that we purchased furniture from your company please tell them to call us, we will tell them how great the Open Air furniture is:

The chaise lounge is great, but the cushion is above excellent. We still need to buy more which we will do next week. .

Thank you so much and have a great day!

Alene

Order: 40116
Rating: Excellent 5 STARS
Comments:
Hi Guys,

Thanks !!!!!!!!!!!!!!!!!!!! I keep sending as many people I can to your site you have sold to 5 friends and family members since we starting doing business , As business owner I thank you for your continued customer service !

Thanks Again

Richard
Order: 39994
Rating: Excellent 5 STARS
Comments:
Team Open Air,

The Palmetto set was delivered today. I got it all set up and I love it! Glad it came a couple days before my party.

Thanks,

Kathy
Order: 39854
Rating: Excellent 5 STARS
Comments:
you are awesome! Open Air ...

I am telling everyone about this company and you...I got my large order today!

LOOKS EVEN BETTER IN PERSON

Wendy
Order: 39571
Rating: Excellent
Comments:
Hello my friends“

It has been such a long winter. How are you guys? I do hope all is well with you. Of course, Johnny & I are so looking forward to the opening of the pool this year. Let me know if you are coming to Toronto We would be happy to let you use the pool for photo shoots!

Or just to hang out and have a drink!

Lori... Love the furniture so much better than we had hoped




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